Libraries glitch still not fixed after two weeks

By Adrian Colley in Local People

LIBRARIES in Barnet are still being plagued by an IT glitch two weeks after it was first identified.

The server problem means borrowers are unable to renew books in person at 14 libraries, or online.

Barnet Council said last week it could be losing £200 a day in unpaid fines, which have been waived. The bug struck on March 2.

Councillor Reuben Thompstone, chairman of the children, education, libraries and safeguarding committee, said today: “We are currently fully focused on restoring all elements of the library service.

“We are of course working to determine the cause of the failure and what lessons can be learned, and steps are being taken to make the system more robust for the future, but our top priority at the moment is getting the service fully up and running.

“In the meantime, our libraries remain open and people are still able to borrow books as normal.”

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Amy George · 217 days ago · Report

Crazy. I like librarys because I like walking in and seeing books. A real book is better then a electric book. Weather dusty or old or a tiny tare on a page or stinks new in a bad way. books are still good like that. You don't get the same with electric books.

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